Last updated October 22, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if your product is damaged, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
Since every product is handmade we will not accept returns. If you item is damaged please see "Exceptions" down below.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least sixty (60) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
We will only do refunds in case of damaged products.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
- For broken items contact support, firstname.lastname@example.org
If you have any questions concerning our return policy, please contact us at: